Privacy policy

PERSONAL DATA PROCESSING ACCORDING TO REGULATION (EU) 2016/679

The Privacy Policy describes the categories of your data that we process, the way and purposes for which we collect them, in what situations we transfer personal data, and the various rights and options you have in this regard. At the same time, our Privacy Policy details how we process personal data in managing customer relationships.

1. Data Protection Principles

• Personal data collection will be done only for the specified, explicit, and legitimate purposes (presented in point 3).
• Data will not be processed towards third parties in a manner incompatible with those purposes;
• If updates to the transmitted data occur, the consent remains in force until you notify cadouriperfecte.ro in this regard;
• Personal data processing will be done in a legal, fair, and transparent manner;
• All personal data will be kept confidential and stored in a manner that ensures necessary security;
• Personal data will not be distributed to third parties unless this is necessary for achieving the purposes presented in point 3;
• Data subjects have the right to request access to personal data, their rectification and deletion, opposition or restriction from data processing, as well as the right to data portability.

2. Personal Data and Their Collection

The data we collect may include the following:

• Personal data includes all types of direct or indirect information (namely used in connection with other data) referring to the data subject (natural person), such as: first and last name, email address, postal address, mobile or landline phone number, and other similar contact details necessary to contact you for processing placed orders or for any other planned objectives in the relationship with you;
• We collect login data for accessing the cadouriperfecte.ro online shop account;
• We collect via Google Analytics data about your device and how you and your device interact with our products;
  We collect via Google Analytics data about the features you use, the items you purchase from our web pages that you visit;
• We collect via Google Analytics data about the device and network you use to connect to our products, respectively geographic location, language, operating system. Information about software applications installed on the device or product keys is not collected.

IMPORTANT: ALL INFORMATION COLLECTED BY GOOGLE ANALYTICS THROUGH OUR WEBSITES IS ONLY AT A STATISTICAL LEVEL; IT CANNOT BE ASSOCIATED WITH A SPECIFIC PERSON. IT IS POSSIBLE FOR GOOGLE ANALYTICS TO STORE INFORMATION REGARDING IP, BUT THAT INFORMATION IS NOT AVAILABLE TO US. WE CAN ONLY SEE THE GENERATED STATISTICAL DATA.

3. Purpose of Personal Data Collection

• any communication related to informing the natural person regarding validation, dispatch, and invoicing of orders, resolving cancellations or problems of any nature regarding an order, or goods purchased from the cadouriperfecte.ro online store;
• any communication related to informing the natural person regarding postal/courier dispatch of gift vouchers, informative materials, promotional materials;
• any communication to natural persons in our database related to sending informative newsletters and/or periodic alerts, news regarding products, feedback forms, or other actions or activities of the company, transmitted by using electronic mail (email, SMS) of the natural person;
• compliance with legal obligations;

IMPORTANT: Also, where applicable or the situation requires it for achieving the purpose defined above (for example: dispatching an order, processing an order with card payment, dispatching a gift voucher, informative/promotional materials), cadouriperfecte.ro may provide personal data to other partner companies, but only based on a confidentiality commitment from them, guaranteeing that these data are kept safe and that the provision of this personal information is done according to the legislation in force, as follows: courier service providers, marketing service providers, payment/banking service providers, IT service providers, or other similar services. If you do not agree with the disclosure of personal data to these companies, you are asked to contact MAGAZIN CADOURI PERFECTE at the email address gdpr@cadouriperfecte.ro

Personal information may also be provided to the General Prosecutor's Office, Police, courts of law, and other competent state bodies, based on and within the limits of legal provisions and as a result of expressly formulated requests.

4. Use of Personal Data

We will use personal data only for the purpose for which it was collected and will store the data only as long as necessary for the purposes mentioned above (point 3);

5. Security of Processing

We will process data securely, apply and maintain appropriate technical measures to protect personal data against accidental or unlawful destruction or loss, alteration, disclosure, or unauthorized access, especially when processing involves data transmission over a network, as well as against any other form of illegal processing.

Questions related to personal data security can be sent to cadouriperfecte.ro at the email address gdpr@cadouriperfecte.ro

6. Access and Rectification or Deletion of Personal Data

• You have the right to request at any time access to: rectification, portability, deletion, or restriction of processing the collected data;
• To keep personal data updated, we recommend informing us about any change or discrepancy;
• The expressed consent will remain valid until its withdrawal by you.
• Once you have expressed your disagreement in writing, your personal data will no longer be processed, and appropriate measures will be taken to delete any records containing your personal data.
• Consent can be withdrawn at any time, free of charge, by accessing the UNSUBSCRIBE link in the footer of any email received from cadouriperfecte.ro or by addressing your request directly in writing to email gdpr@cadouriperfecte.ro.
• To view or modify personal data or to obtain information related to personal data, as well as for any dissatisfaction related to personal data processing, you can address us using the email address gdpr@cadouriperfecte.ro
• We remind you of the rights granted by the General Data Protection Regulation 679/2016, including the right of information, access, rectification, not to be subject to a decision based solely on automated processing, and the right to erasure.
• You can exercise any of these rights via email at gdpr@cadouriperfecte.ro. We may ask you to prove your identity by communicating a copy of a valid means of identification to comply with our security obligations and prevent unauthorized data disclosure.
• We will consider any requests or complaints we receive and will send you a response in a timely manner. If you are not satisfied with our response, you can forward the complaint to the National Supervisory Authority for Personal Data Processing – headquartered at Bd. Gheorghe Magheru nr. 28-30, Bucharest, Romania.

7. Updates to this Privacy Policy

The most recent update of this Privacy Policy was made in April 2022. We reserve the right to periodically update and modify this Privacy Policy to reflect any changes in how we process your personal data or any changes in legal requirements. In case of any such modification, we will display the modified version of the Privacy Policy on the company's websites.

The data provided by you is processed by SC Magazin Cadouri Perfecte SRL.

We do not encourage SPAM, we do not provide your email address to third parties (natural or legal persons), we do not sell, offer, or exchange email addresses obtained through this site, and we do not disclose your email address to other persons accessing the pages of this site.

For the confidentiality and security of your data, registration and authentication on cadouriperfecte.ro involve a password, which we ask you not to disclose to anyone.

We offer site users the possibility to send comments, questions, and suggestions. Any information sent through contact forms will be used taking into account the right to confidentiality and the image of persons.